Designed for WCAG 2.1 Level AA
Accessibility Statement
Reliance Air Services wants every visitor to be able to find information, request service and contact our team, regardless of ability or the technology they use. This accessibility statement explains our standards, features and how to get help.
Our Commitment and Standard
We see accessibility as part of good service, not just a legal checkbox. This website is designed to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium. Those guidelines are organized around four principles:
- Perceivable: content can be presented in ways people can perceive, such as text alternatives for images.
- Operable: navigation and controls work with a keyboard and other input methods.
- Understandable: content and controls behave predictably and use clear language.
- Robust: content works with a wide range of browsers and assistive technologies.
Accessibility Features on This Website
- Full keyboard navigation with a logical tab order
- Visible focus indicators on links, buttons and form fields
- A skip link to jump past the menu to the main content
- Descriptive alt text on meaningful images
- Text and background colors chosen to meet AA contrast ratios
- Reduced-motion support that respects your device setting
- Semantic headings and landmarks for screen reader navigation
- Layouts that adapt to zoom and small screens
Accessibility During In-Home Service
Accessibility does not stop at the website. Let our dispatch team know about any needs when you book.
Your preferred contact method
We can coordinate your appointment by phone, text or email, whichever works best for you.
Service animals welcome
Our technicians are glad to work around service animals in your home.
Access planning
If equipment sits in a tight attic or closet, we plan access needs before arrival.
Written explanations
On request, we provide a written summary of findings and work performed.
Third-Party Content
Some features on this site come from outside providers, including online booking, the contact form and web chat, financing applications, the reviews widget, embedded maps and manufacturer warranty portals. We choose partners carefully and encourage accessible design, but we do not fully control their content.
If a third-party tool does not work for you, contact us and we will help another way, such as booking your repair visit or walking you through financing options by phone.
Feedback, Ongoing Work and Contact
We review the site with automated tools and manual testing and update it as standards and technologies change. If you run into a barrier or have a suggestion, please tell us. We aim to respond to accessibility feedback within 2 business days and to propose a solution within 10 business days.
Accessibility contact: call (941) 417-4848, email xavier@relianceairservices.com, or write to Reliance Air Services, 8251 15th Street East, Sarasota, FL 34243. Our office is staffed weekdays from 9 AM to 5 PM. You can also reach us through the contact page. When reporting an issue, it helps to include the page address and the assistive technology you were using.
Common Questions
Accessibility Statement — FAQs
What should I do if I cannot use part of this website?
Call (941) 417-4848 and our team will help you directly, whether you need to book service, ask a question or get information that appears on the site. You can also email xavier@relianceairservices.com. Please mention the page and the problem so we can fix it for future visitors.
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